Product Support

For support questions, email Support@ControlTempThermostats.com
or Call us at 866-792-2022
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"The Ultimate Tamper Proof Thermostat"
Product Support

Our products are easy to install and maintain.  They
can be installed by the Do It Yourselfer or any
licensed HVAC contractor in your area or the service
department of your property manager.

We can ship directly to your property manager or
HVAC Contractor.

Our owners manual has complete details on how to
install and program your thermostat.  We will also
program your unit for FREE before we ship it.

If you have any support questions, please call us at
866-792-2022 or email us at
Support@ControlTempThermostats.com
Product Manual:
Please note the security features have been removed from
the online version of the manual.

CT100: Click here to view our product manual (PDF
format).

CT1001: Click here to view our product manual
(PDF format).  



For additional help, please email
support@controltempthermostats.com
"This Old House" Installation Video:

Want to see how to install a programmable
thermostat?

Check out the"This Old House" online video on
how to install a basic programmable
thermostat.  

Click here to view it.

    1. Ensure the you turn the power off to
    the HVAC unit before you begin

    2. When discounting the old unit, be sure
    to take note of how the old unit was
    wired.  "What color wires went to
    what terminals"

    3. Ensure that you program the
    ControlTemp Thermostat to your
    correct equipment setting before
    connecting it to your the unit.

    4. Connect the ControlTemp Thermostat
    to the wires from your HVAC unit.  Be
    sure to match the wire to the
    appropriate terminals.  Note:  The color
    of the wire may not indicate it's true
    function; thus the importance of
    tagging each wire when you disconnect
    the original unit.

    4. If you have a heat pump, it may take
    up to 5min before the HVAC Unit turns
    on.  This is the heat pump compressor
    delay ensuring sufficient time to
    decompress.